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Why Are There Matters Included on the Matters Report That I Can't See on the Main Matters Page?

Objective:

  • why can I not find a matter that I can see on a report?

Environment:

  • Clio Manage

Additional Information: 

The Matters Report displays information about all Matters in a Clio Account, regardless of Matter Visibility Permissions on any specific Matter.

Answer:

Matters included on the Matter Report that you cannot see on the main Matters page will have Matter Visibility Permissions set to a group or individual that does not include your current User.

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