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Dropbox Tab Didn't Disappear After Disconnecting

Objective:

  • Dropbox Showing as Enabled When it Shouldn't
  • Dropbox tab Showing Within Document Still

Environment:

  • Clio Manage

Additional Information:

Please note only Users with Administrator Permissions can set up the Integration.

  • For more detailed information on how to set up the Dropbox Integration, see here.
  • If you need to de-authorize the Dropbox side as well, please see these steps.

Answer:

Step A: Sync Dropbox

  1. In Clio click on Settings
  2. Click on Documents
  3. Click on the Document Sources subtab
  4. Click on Configure Dropbox
  5. Click on Link Dropbox account
  6. Log into Dropbox if you are asked
  7. Click Allow

Step B: Unsync Dropbox

  1. Click on Settings
  2. Click on Documents
  3. Click on the Document Sources subtab
  4. Click on Configure Dropbox
  5. Click Unlink Account
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