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Why Are Duplicates of Newly Created Content Being Created in Clio Manage?

Objective:

  • Enter new Matters, Contacts, Time Entries
  • Stop the creation of duplicate entries

Environment:

  • Clio Manage

Additional Information:

  • To learn how to contact Clio Support, please click here.

Answer:

The cause of this issue is a VPN connection. Please disconnect from your VPN service. If the issue continues to persist, please contact Clio Support.

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