This article may be out of date!
Visit the New Knowledge Center

How Do I Edit or Delete Event Set to View Only by a Disabled User?

Question:

  • How to edit an Event set to view only by a Disabled User 
  • How do I delete an Event created by a Disabled User 
  • How to delete a recurring Event that was created by a Disabled User 

Environment:

  • Clio Manage 

Additional Information:

  • n/a

Answer:

  1. Go to Settings 
  2. Click on Manage User
  3. Click Activate below the applicable User's name
  4. Login to their Clio Account 
  5. Edit or Delete the Calendar Event in question 

Please note that if you do not have any open licenses, and you re-activate a disabled User, the Account will automatically be charged for an additional user. 

If you only need temporary access to a deactivated user's account, then you can also temporarily deactivate a different active user and re-activate the the user you need access for.  

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality