- Gmail Add-on is not populating matters when attempting to log emails. When searching for a matter to log email into, hitting enter or tab to search will result in a loading wheel and it will populate an error which states: "We could not find the matter you selected. Please try another."
- Gmail Add-On
Not yet diagnosed
Do not press Enter/Tab to search for the Matter. After typing the Matter Number/Name, just let it sit and it will automatically populate with the search results