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"Sorry, this link isn't valid" Error When Using Clio Scheduler Link


  • "Sorry, this link isn't valid" error when using Clio Scheduler.
  • Clio Scheduler Link giving error when clicked


  • Clio Grow

Additional Information:

  • For more information on Clio Scheduler + Clio Payments, click here.
  • For more information on Clio Manage User Permissions, click here.


This is caused when a Paid appointment type is used or created in Clio Grow for a user who does not have Billing or Accounts permission in Clio Manage.


Either update the users permission in Clio Manage so that they have permission to Administrator, Billing or Accounts, or remove the payment from the appointment.



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