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Why is my Matter showing as Unassigned in Clio Grow?

Question:

  • To determine why my Matters in Clio Grow show with an (unassigned) in the Matter name.

Environment:

  • Clio Grow

Additional Information:

Answer:

The Matter has not been assigned a Matter Type. When you create or edit a Matter, there is a drop down menu for Matter Types. Matter Types must first be created in the Grow Settings. 

 

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