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Can Clio Customer Support Deactivate My User License?

Question:

  • To determine if Clio Customer Support can remove a license 
  • Can Clio delete a user

Environment:

  • Clio Manage
  • Clio Grow

Additional Information:

  • n/a

Answer:

No, as Clio is completely cloud based, License Management is the responsibility of the Primary Subscriber or an Administrator. Customer Support is not able to remove users on your behalf. 

 

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