Introducing The Law Community, the online community just for Clio customers. Sign up now.

Delays in Searchability of Activities, Contacts, Documents, Matters, and Tasks

Objective:

  • Unable to search for a newly created Activities / Contacts / Documents / Tasks / Matters 
  • Updates to Activities / Contacts / Documents / Tasks / Matters not reflected in search bar

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

We are actively investigating this issue, and working to resolve it as soon as possible.

Current Search Status:

  • Newly created or updated Contacts and Matters; Searching is delayed
  • Newly created or updated Activities and Task; Searching is unavailable
  • Document Full Text Search; Search results may be missing for Document contents created/updated over the last few weeks
Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality