- Do The EML Files of a Communication Change When I Change the Matter of a Communication?
Receiving the following error message when moving email to another matter:
Warning: 1 item was not successfully moved. Couldn't find item with id 78748357
- Clio Manage
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No, files in the Original Emails folder are .EML files that are created when an email is filed in that Matter, and cannot be moved to another location.
To "move" the .EML files you would have to download the files and then re-upload them into the appropriate location.