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Remittance Slip Notes Defaults to Original Text if Left Blank

Issue:

Remittance Slip Notes Defaults to Original Text if Left Blank

Environment:

  • Clio Manage

Additional Information:

Default wording: Please include the invoice number {{bill_number}} as an additional reference so we may accurately identify and apply your payment. Please provide adequate payment to cover the wire fees assessed by your financial institution.

Cause:

 

If the Remittance Slip is included on a bill theme the "Remittance Note for Bills" section cannot be left blank.

Workaround:

If you need this section to be blank include a blank space " " and save the changes.

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