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Why Can't I Log Emails to Clio using the Gmail Add-on?

Issue:

  • Unable to search for Matters in the Gmail Add-on?
  • Gmail Add-on is not working

Environment:

  • Gmail Add-on for Clio

Procedure:

  1. Click on the 3-vertical dots of the Clio Gmail Add-on
  2. Click on Sign out
  3. Click Connect to Clio to sign back into the Clio Server
  • Clio_Gmail_add-on_logout_2020-09-04_05-54-25.png
  • If issues persist, please give us a call, We can be reached at 1-888-858-2546 ext 2.


     

 

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