- When trying to move documents, this error appears: "Warning: 1 item was not successfully moved. Destination cannot be a descendant or the parent of the target item."
- Drag and Drop Documents from Desktop to Clio Manage
- Clio Manage
There are a few reasons this may happen:
- Clio does not currently allow users to move EML files (from the Outlook Add-in) (see here)
- Perform a browser cache clear and try again (see here)
- Contact Clio Support (see here)