Passes to the Clio Cloud Conference are $99. Invest in your firm's success today.

Why Does My Matter Have a Negative Operating Balance?


  • When looking at the Operating Account Transactions for a Matter, it displays a negative balance instead of the correct amount


  • Clio Manage

Additional Information:

  • n/a


A Matter's Operating Account can get into this state if:

  • a Matter had Funds deposited to it, those funds were subsequently used (either on Bill Payments, Disbursements or other Transactions) and then the initial deposit of those funds was deleted, or
  • The funds were on the Client level but disbursed from the Matter level. 


Either add the deposit of those Funds back into the Matter's Operating Account, or Edit/Delete the use of the Funds so that the account comes out of a negative balance.

If the funds are negative on the Matter but there is a balance at the Client level, 

  • Edit the transaction and remove the Matter so the funds disburse from the Client level
  • Delete the transaction, and then transfer the funds from the Client to the Matter level where you can then disburse the funds again. 


Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality