The 2020 Legal Trends Report is now available. Get the latest insights here.

404 Error "Clio Launcher can't download this document currently"

Issue:

  • "Clio Launcher can't download this document currently. Please try logging out and logging back into Clio Launcher and Clio Manage."
  • Unable to preview a document/file
  • Unable to download a document/file
  • Document/file doesn't open with Clio Launcher
  • {"error":{"type":"NotFoundError","message":"Not Found"}}
  • 404 Document error

Environment:

  • Clio Manage
  • Clio Launcher

Additional Information:

  • n/a

Resolution:

The document was unsuccessfully uploaded. Re-upload the document to Clio Documents.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality