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What Do I Do After My Clio Subscription Payment Was Declined and Then My Bank Unflagged It as a Fraudulent Transaction?

Objective:

  • Continue monthly/annual subscription payments after a credit card was declined and approved by the bank

Environment:

  • Clio Manage

Additional Information:

Procedure:

If you are on a monthly plan, the payment will automatically reattempt in 3 days.

If you're on an annual plan, please contact Support so Clio can re-attempt the charge.

 

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