Issue:

• Still haven't received Contact/Matter export CSV email from Clio Grow

Environment:

• Clio Grow

Additional Information:

• How Do I Export Contacts in Clio Grow?

Cause:

The email provider you are using is blocking the exports.

Resolution:

1. Temporarily change your Grow login email address
2. Re-export contacts/matters
3. If it works, whitelist Clio in the email that wasn't working
4. Then change your Grow email back to the original email