Issue:
- Outlook error "The Following addresses have multiple contacts in Clio"
Environment:
- Outlook
- Clio Manage
Cause:
There are multiple contacts with the same email address in Clio.
Answer:
You have more than one contact with the same email address in Clio.
- Type the email address in the Search bar at the top left of Clio
- Press Enter
- Under Search Results, click Contacts
- Click on each contact name to edit it
- Click Edit contact on the top right
- Either replace the email address or click Delete contact at the bottom right