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Why are Emails Sent from Clio Grow Showing as Sent from a Previous User?


  • Send Clio Grow emails from the current user


  • Clio Grow

Additional Information:

  • To learn more about syncing emails to Clio Grow, please click here.


This occurs in Clio Grow when a new user takes over a previous user's account by changing the login email. In order to resolve this issue, simply un-sync and re-sync the email address in Clio Grow. (Please see the 'Additional Information' section above for the steps to do so.)

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