The 2020 Legal Trends Report is now available. Get the latest insights here.

Why am I Getting "Safari Can't Open the Specified Address" When Opening a Document With Clio Launcher

Question:

  • Why can't I open a Document on Safari with Clio Launcher?
  • What does "Safari Can't Open the Specified Address" mean when clicking on a Document for Clio Launcher?
  • Why am I getting an error for Clio Launcher?

Environment:

  • Clio Manage
  • Safari

Additional Information:

  • n/a

Cause:

Most likely Clio Launcher is not correctly installed

Answer:

  • Open a incognito or private window in your browser 
  • Sign into your Clio account
  • Click the grey arrow next to a Document's name
  • Install Clio Launcher

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality