- "Our e-Signature feature is currently unavailable. Please try again in a few minutes." Error
- Clio Manage
- This error may indicate an issue with the document being sent. Clio's e-Signature feature may still be functional.
- It is possible that other issues with the document not listed here could cause this same error.
Known causes for this error include:
- Invalid email address for a signer
- Invalid file type or size
- The file is password protected
- Ensure the email addresses for all contacts the document is being sent to is valid
- Ensure the file is a proper PDF file and is not blank
- File size of the PDF must be less than 40MB and less than 500 pages
- PDF may have been previously signed (through DocuSign or HelloSign) and cannot be edited
- Ensure that the PDF is not password protected