The 2020 Legal Trends Report is now available. Get the latest insights here.

Why am I Receiving Statute of Limitations Notifications on Closed Matters?

Question:

  • Why do I receive notifications for Closed Matters? 
  • Why are Statute of Limitations notifications being sent after Matter status has been changed? 

Environment:

  • Clio Manage 

Answer:

At this time, there is no way to disable Statute of Limitations notifications for Closed Matters. Clio recognizes calendar events regardless if the Matter is closed. The workaround would be to remove the calendar event to prevent notifications from occurring. If you would like to submit your Feature Request for the ability to disable notifications once a Matter status is set to closed please email Support at support@clio.com 

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality