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Moving Documents in Clio Manage is Slow

Question:

  • Why Does it Take So Long to Move Folders in Clio Manage
  • I've already completed the Move action but the documents look like they have not moved

Environment:

  • Clio Manage
  • Clio Documents

Answer:

Unlike how it appears, actions in Clio are not instantaneous. Most times, these actions are put into a queue and given a priority. Certain bulk actions like, moving documents, may require up to a few minutes to complete. This does not mean the action has failed, only that the site will complete the action when it is safe to do so and the action will not cause site instability.

 

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