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Events Not Syncing from Clio to Outlook

Issue:

  • Events disappeared from my Outlook calendar

Environment:

  • Outlook
  • Office 365

Cause:

There was a temporary disconnect and the calendars just need to be resynced.

 

Additional Information:

You may be connected to the incorrect calendar, confirm the name of the calendar in Outlook you are connected to and make sure that is the existing calendar you are selecting to sync with.

Procedure:

  1. Click Settings
  2. Click Contact and Calendar Sync
  3. Click Configure
  4. Click Stop Sync
  5. Then click Sync

 

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