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Something Went Wrong Error When Creating Documents from Template

Issue:

  • SWW error shows up when creating document from template
  • Document template custom fields are cut off at the wrong place and jump into the next line

Environment:

  • Clio Manage

Additional Information:

  • n/a

Resolution:

Remove the hyperlink portion of the template and try again.

The hyperlink would look something like this: {HYPERLINK "mailto: (email address)"}

 

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