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When Copying a Document in Clio Launcher, an Error Appears: "Sorry! Clio Launcher has encountered a problem: EBUSY: resource busy or locked, open..."

Issue:

  • To determine what to do when this error presents itself when trying to copy a document within Clio Launcher side bar

Environment:

  • Clio Manage
  • PC Only

Additional Information:

launcher_error2.png

 

Cause:

The document you are trying to copy can only be done so from a closed state

 

Resolution:

Close the document you are trying to copy.  Once it is closed, you can then open the Clio Launcher side bar from your tray and copy it from there. 

 

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