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Why Does the Firm Feed Shows That I Have Downloaded Documents Multiple Times?

Question:

  • Why Does the Matter Timeline Show User Downloading Files When They Haven't Interacted with the Matter?

Environment:

  • Clio Manage
  • FasterSuite

Additional Information:

  • n/a

Answer:

If users are using FasterSuite, it may show that the user has downloaded files when they have not. 

 

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