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What does “Action Required: Clio was unable to update your calendar. This may be caused by a connection failure. Click here to refresh your events”

Issue:

  • Your calendar is not automatically updating which means new or updated events or tasks will only show up upon refreshing the page.

Environment:

  • Clio Manage

Additional Info:

n/a

Cause:

This message means that there is an issue that is preventing updates to your calendar from appearing automatically. This may occur as a result of poor internet connectivity.

Resolution:

  • Manually clicking ‘refresh’ will ensure your calendar events are up to date
  • Confirm your internet connectivity
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