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'Something Went Wrong' Error When Attempting to Share Document or Folder

Issue:

  • Can't share folder
  • Unable to share Document
  • Something Went Wrong when sharing Clio Connect
  • Receiving Something Went Wrong error when trying to share

Environment:

  • Clio Connect

Cause:

Email address is already being used for Clio Connect by another Contact

Resolution:

Edit Contact to use a different email address.

 

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