Question:
- Can I Turn Off Reviews in Google My Business?
Environment:
- Clio Manage
- Google My Business
Additional Information:
- n/a
Answer:
- Reviews cannot be turned off on a Google My Business listing. In fact, reviews are a key component to having a Business Profile that converts well. 66% of consumers say positive reviews help them make a buying decision.
- Got a negative review? Don’t worry, negative reviews aren’t necessarily a sign of bad business practice; sometimes clients have mismatched expectations.
- By responding promptly, professionally, and investigating the reasons behind the reviewer’s negative impression, you are sending a message to potential clients that you care about your business and your clients.
- You can manage your reviews directly in your Google Business account.