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Why is 'Not Found' Being Shown on my 'Clio Payments' Page Under the 'Card Information' Column?

Objective:

  • Identify Clio Payment issues

Environment:

  • Clio Manage

Additional Information:

Answer:

This message is a display issue only. The Clio Payments displaying the 'Not Found' message will still be able to be processed normally. However, please reach out to our support team by phone (1-888-858-2546 ext 2) or by the Live Chat option in Clio and let us know that you are receiving this message. 

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