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Why Am I Being Prompted to "Get Adobe Reader Now" After Clicking to View a Document in Clio Manage?

Objective:

  • Access a browser view of a PDF document

Environment:

  • Clio Manage
  • Adobe

Additional Information:

Answer:

This prompt is occurring because the document is not a regular PDF document, but rather an Adobe PDF Portfolio document. Please contact Adobe Support for assistance with converting the PDF Portfolio to a regular PDF document.

If you would like to request the ability to view PDF Portfolio Documents in Clio, please contact our Support Team.

 

 

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