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Why Doesn't the Timer Work for One Matter

Issue:

  • Timer is not working on one specific matter
  • How come the timer isn't working for a certain matter

Environment:

  • Clio Manage

Cause:

Cookies stored in your Browser Cache may be causing the timer issue

Answer:

Clearing the browser cache memory is the best way to resolve this issue. For the procedure on how to clear your browser cache memory, you can follow the steps from this article here: How to Clear Browser Cache

 

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