This article may be out of date!
Visit the New Knowledge Center

Why is One of the Event Attendees Showing as Organizer in the Email Notification, Even Though They Did Not Create the Event?

Issue:

  • After creating an event under the Firm calendar and inviting a user, that user got a notification that shows the Primary Subscriber's name with (Organizer) beside his name

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

That is because the Primary Subscriber is the owner of the Firm calendar.  

If you save the calendar under a user named John, you will see "Attendees: John (Organizer)" in your email notification.

Please contact Support if you'd like to vote for the Primary Subscribe not to show as the Organizer for events created under the Firm calendar.

 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality