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Why Are Calendar Events Not Showing up in the Clio Mobile App?

Issue:

  • Calendar events created in Clio Manage are not appearing in the Clio Mobile App Calendar

Environment:

  • Clio Manage
  • Clio Mobile App

Additional Information:

Cause:

The Calendar within the Clio Mobile App needs to be refreshed in order for changes to be displayed.

Resolution:

The best way to refresh the Calendar within the Clio Mobile App, is to:

  1. Open your Clio Mobile App
  2. Select Calendar from the bottom
  3. Hold your finger on the white section below the calendar (where the events will be displayed)
  4. Drag it down to the bottom
  5. You should then see a little refresh icon displayed
  6. Your events should now appear

Here is an alternative way to refresh the app:

iPhone:

  1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen
  2. Swipe right or left to find the app that you want to close
  3. Swipe up on the app's preview to close the app

Android:

  1. Swipe up from the bottom, hold, then let go. Swipe up on the app
  2. Alternatively, you can select 'clear all' in this phase

 

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