- How can one Clio User be able to see a Document when another cannot?
- Clio Manage
Check to see if the document is saved in folder that is attached to a Matter where the Matter Permissions are restricted to only certain Clio Users or Groups. If it is in the document folder within a Matter that has restricted Matter Permissions, Move that document to the Contact folder. All Contact Folders are viewable by all Firm Clio Users.