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When Creating a Hard Cost Expense in Quickbooks Online, Why Does it Sync Into Clio as a Different User?

Question:

  • When Creating a Hard Cost Expense in Quickbooks Online, Why Does it Sync Into Clio as a Different User?
  • Quickbooks Online Hard Cost Importer User

Environment:

  • Clio Manage

Additional Information:

  • For more information on Clio's Hard Cost Import functionality, click here.

Answer:

Hard Cost Expenses which are Imported from Quickbooks Online will always be assigned to the Primary Subscriber of the Clio Manage account. The expense entry can be manually edited in Clio Manage after it has been imported.

 

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