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Initial Email thread not being saved through Maildrop


  • Sending and copying Emails not appearing in the Communications Tab.
  • Email not saved in Communications Tab.
  • Email not saved through Maildrop.
  • Email does not appear in Communications Tab.


  • Clio Manage

Additional Information:

  • Email logs that have not been logged in the Communications Tab would need to be resent in order to log the information. 


Add an Email Alias and resend the emails in order to log information as a workaround. 


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