Question:

• What happens to a Clio Payment if I delete the contact before the payment is completed

Environment:

• Manage

Additional Information:

• n/a

Answer:

If you delete a contact for a Clio Payment before it is completed the payment will not link to the contact. It will not have a link button in the Clio Payments tab as it does not recognize a contact with that name. Even if you add that contact back it still won't know to link it after. 

Workaround be to apply a direct payment onto the Bill