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Error Message: Billing settings were not successfully updated due to the following errors: Vat number is invalid.

Issue :

  •  Receiving the following error message:

    Billing settings were not successfully updated due to the following errors: Vat number is invalid.

Environment:

  • Clio Manage

Additional Information:

  • The VAT number will appear automatically in all the invoices generated at the very top left under "Firm Information" fields. (Not visible on Bill Theme page)

Cause:

The county ID needs to be added before the VAT number because VAT is most often used in the E.U. You can find all country VAT ID's in this Format of EU VAT list.

For accounts located in other countries, please see the following: VAT identification number (VATIN)  

 

Resolution:

You need to make sure to enter your country ID before the VAT Number and "Save Bill Settings."

 

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