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Error "Undefined" Appear When trying to Record Payment on Multi Matter Bill



  • Why am I getting an error message saying "Undefined: Undefined" when I attempt to pay a Multimatter invoice?
  • Why can't I record payment on a multi-matter bill?


  • Clio Manage

Additional Information:

  • n/a


This error occurs due to a glitch in the system when you are attempting to record payment on a Multi-Matter Bill.


1. Click on the Create New icon

2. Click Record Payment

3. Select Client

4. input the Payment Amount

5. Click Record Payment




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