- Why am I getting an error message saying "Undefined: Undefined" when I attempt to pay a Multimatter invoice?
- Why can't I record payment on a multi-matter bill?
- Clio Manage
This error occurs due to a glitch in the system when you are attempting to record payment on a Multi-Matter Bill.
1. Click on the Create New icon
2. Click Record Payment
3. Select Client
4. input the Payment Amount
5. Click Record Payment