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Timer stuck on Timer Active status on Time Entry

Question:

  • Timer is greyed out within the duration field of the activity.

Environment:

  • Clio Manage

Additional Information:

  • n/a

Answer:

The timer is stuck in the Timer active state as such:

mceclip0.png

 

To fix this, create a temporary Time Entry using the Time Keeper:


mceclip1.png

Lastly, Duplicate and Delete the affect Time Entry. You can now add that new time entry to the Bill.

 

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