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I Get a "CLIENT_MATTER_ID Longer Than 20 Characters" Error When Submitting a LEDES Bill

Issue:

  • CLIENT_MATTER_ID Error in LEDES Bill
  • Cannot submit LEDES Bill

Environment:

  • Clio Manage
  • LEDES Submission Portal

Additional Information:

The error will be caused in the 24th field (not the 24th character). Please look at the picture for information. The highlighted part is what is exceeding 20 characters.

 

ledes.png

Cause:

Matter Name/Number in Clio is longer than 20 characters

Resolution:

Ensure the Matter Name/Number is shorter than 20 characters by: 

Downloading the LEDES file and modifying the Matter ID. For instructions, click here. 

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