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Still Receiving Event Reminders After Deleting an Event

Issue:

  • Even though we removed an event from a calendar, we still got a reminder email for it.

Environment:

  • Clio Manage

Additional Information:

  • n/a

Cause:

The same event exists in a different Clio account

Resolution:

If you have another Clio account, please ensure that you do not have the same event in that account. If you do, that is the reason why event reminders are arriving in your inbox. 

If you don't, please contact Support

 

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