Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.
Why Is the Reset Password Button Greyed out When I Try to Reset My Password in Clio for Co-Counsel / Clio Connect?
Question:
- The reset password button isn't working for Clio for Co-Counsel / Clio Connect.
Environment:
- Clio for Co-Counsel
- Clio Connect
Additional Information:
Answer:
The Firm that is connected to your Clio for Co-Counsel / Clio Connect account may be requiring a Strong Password.
Please create a Strong Password, and try again.
