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Why Is the Reset Password Button Greyed out When I Try to Reset My Password in Clio for Co-Counsel / Clio Connect?

Question:

  • The reset password button isn't working for Clio for Co-Counsel / Clio Connect.

Environment:

  • Clio for Co-Counsel
  • Clio Connect

Additional Information:

Answer:

The Firm that is connected to your Clio for Co-Counsel / Clio Connect account may be requiring a Strong Password.

Please create a Strong Password, and try again.

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