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Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them here.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.

What Should Clients do If They Sign Up for Clio Connect Directly From Clio's Website?

Question:

  • What Should Clients do If They Sign Up for Clio Connect Directly From Clio's Website?

Environment:

  • Clio Manage

Additional Information:

 

Answer (choose one):

1. Follow the steps below to cancel your Clio Trial account: 

  1. Click Settings
  2. Click Account and Payment Info
  3. Click Close Account
  4. Fill in all of the required fields 
  5. If directed, please phone support for verification
  6. Click Permanently Close Account

2. Contact Clio Support by phone at 1-888-858-2546 ext. 2 and have them release your email.

 

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