Learn how legal professionals use technology to adapt to consumer expectations in the 2021 Legal Trends Report

QuickBooks Error: QuickBooks Online Authorization Failed


  • QuickBooks Error code when trying to sync to Clio Manage has the error message "Quickbooks Online Authorization Failed"


  • Clio Manage
  • QuickBooks Online sync

Additional Information:

  • For more information on the QuickBooks sync please click here.



This is due to one of two things: 

  1. Another Clio account is synced to this QuickBooks Online account
  2. The Clio account had a previous sync with a QuickBooks Online account


If you are seeing this error message, please call in to Clio Support and we will be able to disconnect the QuickBooks Online account from the Clio account so you can continue syncing. Please note, we will need the Primary Subscriber to send written confirmation that we can disconnect the QBO account.


North America

  • 1-888-858-2546 ext 2 (toll free)

Europe, Middle East, Africa

  • +44-800-433-2546 (UK Freephone)
  • +44-333-577-2546 (UK Mobile Freephone)


Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality