Issue :
- Clients attempting to create Clio Connect credentials get error message saying "something went wrong" when trying to create account
Environment:
- Clio Connect
Additional Information:
- Users who create a Clio trial account in error and cancel that account to create their Clio Connect login credentials will get this error message.
Cause:
- Unknown
Resolution:
Release the email address from the canceled trial account/user before getting them to try and create the credentials again once the email is released.