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Why Do I Receive an Error Message When Creating a Document from Template?

Objective:

  •  Resolve Error message: "Warning: Your document could not be created at this time. Please try creating the document again in a few minutes."

Environment:

  • Clio Manage

Additional Information:

Answer:

If this error is occurring, please try editing the original Document Template file's format from .doc to '.docx' or '.docx' to '.doc' (in a document editing software, i.e. Word). Then, upload the edited file as a new Document Template and try creating the document from the new template.

However, if this issue continues to persist, please contact Clio Support.

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