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Clio Drive Is Not Creating a New Drive Letter Path When Setup.

Issue:

  • Clio Drive is not creating a new Folder in my PC but is appearing as connected. 

Environment:

  • Clio Drive

Additional Information:

Cause:

  • Clio Drive is being blocked by the PC's FireWall. 
  • Clio Launcher needs to be updated.

Answer:

Ensure Clio Drive is Connected:

Ensure Clio Drive is toggled to On

Wait for Sync to finish

Select a Drive Letter that is not currently used on your Local Machine and click 'Update Drive Letter'

 

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To Check For Updates:

Open your Clio Launcher / Clio Drive application

Click the little Gear Icon and click 'Check For Updates'

Install the Update if prompted

 

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Please ensure you 'Allow Access' if prompted

mceclip3.png

 

If There Are No Updates To Be Installed:

Please uninstall and reinstall Clio Launcher on your system ensuring you Allow Access when prompted.

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